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Crowne Plaza Auckland, An Ihg Hotel, Auckland

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From119US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

128 Albert Street, Auckland, New Zealand, 1030

Crowne Plaza Auckland, an IHG Hotel, is an upscale hotel situated in the vibrant heart of Auckland's Central Business District. It boasts an excellent location near popular attractions such as the iconic Sky Tower and Elliott Stables, a renowned dining destination. The hotel offers modern amenities and is designed to cater to both business and leisure travelers.

Location

Crowne Plaza Auckland is conveniently located near major shopping districts, dining hubs, and cultural attractions, making it ideal for exploration. Public transportation, including Britomart Station, is just a short walk away. Self-parking is available at an adjacent facility, with electric vehicle charging stations also provided.

Rooms

The hotel features 352 well-appointed rooms that include various styles such as King, Queen, and Suites with breathtaking views of the city or the ocean. Each room is equipped with air conditioning, a flat-screen TV, free Wi-Fi, and modern bulk bathroom amenities emphasizing sustainability. Premium options like Executive Lounge access rooms provide additional luxury and comfort.

Eat & Drink

Dining at Crowne Plaza Auckland is centered around the Aria Restaurant and Bar, which provides a full breakfast buffet and a range of contemporary dishes made from local produce. The restaurant is open daily, with extended hours from Tuesday to Saturday. Guests can also unwind in the Aria Bar, offering a selection of global cuisines and signature cocktails.

Leisure & Business

The hotel accommodates business and leisure needs with a 24-hour fitness center, sauna, and a well-equipped Business Centre. Meeting and event facilities include ten versatile function rooms, supported by modern technology to host events up to 400 delegates. The dedicated meetings team ensures seamless event planning.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Upper Floors King Room
Max:
2 persons
30 m² 
Bed options:
1 King Size Bed
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Premium King Room
Max:
2 persons
85 m² 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Standard Upper Floors King Room
Max:
2 persons
31 m² 
Bed options:
1 King Size Bed
City view
Shower
Heating
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Getting around

A list of all available modes of transport

City Center
Auckland 1.2 mi
Airports
Auckland (AKL) 12.9 mi
Train
Train Station - Britomart2700 ft
Train Station - Grafton 1.2 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Sauna

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Patio
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

128 Albert Street, Auckland, New Zealand, 1030
Map view
128 Albert Street, Auckland, New Zealand, 1030
Nearby
Tower
SkyTower
800 ft
Gallery
Auckland Art Gallery Toi o Tamaki
1600 ft
Square
Aotea Square
1600 ft
Auckland CentralNew Zealand
Queen Street
800 ft
Broadway Theatre
Aotea Centre
1400 ft
Parks
Albert Park
2000 ft
Events
SKYCITY Auckland Convention Centre
600 ft
Public Building
Auckland Town Hall
1700 ft
Square
Vulcan Lane
2000 ft
Church
St Patrick's Cathedral
1200 ft
Church
St Matthew-in-the-City Church
700 ft
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
600 ft
Events
SKYCITY Auckland
600 ft
Libraries
Central City Library
1600 ft
Auckland CentralNew Zealand
Grey Lynn
600 ft
Island
Hauraki Gulf
1200 ft
Amusement & Theme Parks
Odyssey Sensory Maze
700 ft
Restaurants
Depot Eatery & Oyster Bar
700 ft
86 Federal Street
Federal Delicatessen
700 ft
86 Federal Street
Elliott Stables
500 ft
39 Elliott Street
Gusto at the Grand
400 ft
SkyCity Grand Hotel
Aria Restaurant and Bar
100 ft
128 Albert Street
Besos Latinos
600 ft
132 Halsey Street 132 Halsey Street - Besos Latinos Restaurant
Nahm
400 ft
39 Elliott Street
Torchon French Creperie
400 ft
39-41 Elliott Street Elliott Stables

Reviews and Ratings

Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
comfortable rooms
friendly staff
outdated rooms
construction noise
7.8/10
Very good
Rooms
7.7
Location
8.5
Service
8.4
Dining
7.8
Guest reviews
7.8/10
based on 10 review
8.5
8.5/10based on 1914 review
Matthew
United Kingdom, March  2024
8.0/10

I had a decent stay at the hotel. The location was lively and convenient, but construction nearby was a bit of a hassle. The rooms were spacious and comfortable, though they could use an update. The service was friendly and helpful, despite a few communication hiccups. The dining options were delicious, but timing for meals was a challenge.

Rooms
7.0
The room I stayed in was large with two huge queen size beds. Despite feeling a bit dated, it was decently sized and the bed was very comfortable.
Service
8.0
The staff was nice and extremely helpful and friendly, although some had challenges with English. They even offered a complimentary glass of wine due to being extra busy.
Location
8.0
The hotel's location was great, just a 10-minute walk to the waterfront and surrounded by bars and restaurants. However, ongoing construction in the area affected the overall experience.
Dining
8.0
The food served was delicious and satisfying, but the early dining hours made it a bit challenging to fully enjoy dining at the facility.
Facilities
9.0
The hotel offered all the necessary facilities for a comfortable stay, including room service, dry cleaning, housekeeping, and laundry services.
comfortable rooms
outdated rooms
James
United Kingdom, November  2023
7.8/10

I had a great stay at this hotel. The rooms up on floors 27 and 28 had double queen beds, a desk, plenty of storage, as well as additional seating, which made my stay very comfortable. I especially liked how the guy at the door was very helpful with taking our bags to our room. However, the location was a bit too close to the Tower with lots of tourists, and the breakfast was a bit poor.

Rooms
9.0
The rooms were very comfortable and well-equipped.
Service
9.0
The service was outstanding, with the staff going out of their way to assist us with reservations and sightseeing advice.
Location
7.0
The hotel is centrally located in Auckland CBD, close to the Tower, restaurants, and shopping areas, though it was under construction during my visit.
Dining
6.0
The dining experience was average with some items missing from the menu.
Facilities
8.0
The hotel facilities were great, offering various services like room service, laundry, and tours/ticket assistance.
Glen
United States of America, November  2023
7.6/10

The hotel was just what we needed for one night, perfectly placed for the Civic Theatre round the corner. As a family of 5, we appreciated the convenient location, but had some issues with paying for WiFi and parking after spending over $400 for the room.

Rooms
7.0
The rooms were comfortable and suited our needs for a family of 5. However, it was a bit bothersome to have to pay extra for WiFi and parking after already paying a high price for the room.
Service
7.0
As first-time guests, the staff went out of their way to assist us with last-minute New Year's Eve reservations and provided helpful sightseeing recommendations. However, there was a communication issue that led to us having to change rooms due to a mattress problem.
Location
8.0
The hotel's location was convenient, with easy access to various attractions and entertainment venues. We enjoyed the lounge area where guests could relax, although roadworks nearby were a bit disruptive.
Dining
8.0
The dining options were satisfactory overall, but we encountered shortages on some breakfast items. We did find the Spanish food particularly enjoyable before checking out.
Facilities
8.0
The hotel offers a range of facilities and amenities that met our needs during our stay.
Stephen
United Kingdom, October  2023
8.0/10

The hotel had average-sized rooms with some noise issues but was overall great, offering a quiet, clean, spacious, and well-equipped space with comfortable beds and quality amenities. The service was amazing apart from a minor issue, with incredibly nice, attentive, and helpful staff. The location was excellent for my visit, close to Asian restaurants and the main shopping street in Auckland, with the Sky Tower and a variety of dining options nearby. The dining experience was good with tasty selections, even though it could improve at peak times. The facilities were satisfactory.

Rooms
8.0
The rooms were quiet, clean, spacious, well-equipped, and had comfortable beds and good quality amenities.
Service
9.0
The service was top-notch with extremely nice, attentive, and helpful staff, particularly the Concierge team.
Location
9.0
The location was excellent, near various dining options, Asian restaurants, and key attractions like the Sky Tower and the main shopping street in Auckland.
Dining
7.0
The dining experience was satisfactory, with tasty options available, especially liked the perfectly poached eggs.
Facilities
7.0
The facilities were adequate for a comfortable stay.
John
United States of America, October  2023
7.8/10

My stay at the hotel was a mixed experience. The location was vibrant and convenient, but the rooms were outdated and in need of an upgrade. The service exceeded my expectations, although there were some issues with the bed configuration. The dining options were great, and the facilities provided added value to the overall stay.

Rooms
6.0
The room on the 20th floor was spacious with two queen beds, a good size bathroom, and a nice view of the Sky Tower.
Service
8.0
I was very satisfied with the service provided by the friendly and helpful staff. However, there was a mix-up with the bed configuration I had booked.
Location
9.0
The location was fabulous, close to buses, the train station, the University, and shopping areas.
Dining
8.0
The dining experience was great with plenty of options to choose from, including a breakfast buffet.
Facilities
8.0
Various facilities like room service, dry cleaning, housekeeping, laundry, a welcome drink, and tours/ticket assistance were available to enhance the stay.
Fiona
United Kingdom, October  2023
7.8/10

The hotel offers clean and tidy rooms with a handy location, although they could have been slightly more spacious for the price. It shows signs of being a bit old and needing future refurbishment. The staff are accommodating and lovely, exceeding expectations with their helpfulness. The central location is convenient for exploring downtown Auckland, with a lively atmosphere close by, though it can get noisy. The dining experience varies in quality and pricing, with a wide selection available. Overall, it provides good value for its location and amenities.

Rooms
7.0
The rooms were clean and tidy, and the location was handy. However, having only one comfortable chair when there are two people was a bit inconvenient.
Service
9.0
The staff were all very accommodating and lovely, exceeding my expectations with their helpfulness. They even provided me with a map and explained how to get around the nearby areas.
Location
8.0
The hotel's location is quite good, near the shopping street, supermarket, and scenic spots. It's also very central for exploring downtown Auckland and the lively waterfront.
Dining
8.0
The dining experience offers a vast collection of fresh and canned fruit, yogurt, smoothies, cheeses, cold cuts, rolls, breads, pastries, cereals, and more, though prices could be a bit steep for some items.
Facilities
7.0
The hotel's facilities provide all the comforts at a value price, including conveniences like in-room signage.
convenient location
bit old
C.
United States of America, September  2023
8.4/10

The hotel provided a large and spacious room with updated furniture, a comfortable sofa, and a terrific bed. While the credit card policy for the bond was inconvenient, the overall stay was satisfactory.

Rooms
8.0
The room was large and spacious, with plenty of storage and a good work area, along with a comfortable sofa and a terrific bed.
Service
9.0
The staff were friendly and helpful throughout my stay.
Location
9.0
The hotel is conveniently located in the city center, making it easy to access many attractions and amenities.
Dining
8.0
The dining experience offered a great selection of hot and cold food, making meals enjoyable.
Facilities
8.0
The facilities were well-maintained and met my needs during the stay.
Friendly staff
Inconvenient bond policy
Connor
United Kingdom, September  2023
8.6/10

I had a fantastic time at the hotel, with great rooms and friendly service. The location was superb for exploring the city, although the dining options could be improved. Overall, a comfortable and convenient stay.

Rooms
8.0
The rooms were great, with a nice bathroom and cozy atmosphere.
Service
9.0
The staff was attentive and speedy, always ready to assist with recommendations and services.
Location
9.0
The hotel is super close to everything in downtown, making it easy to explore the city on foot.
Dining
8.0
The brunch spread was comprehensive, offering a great selection for a satisfying meal.
Facilities
9.0
The facilities were modern and well-maintained, enhancing the overall stay experience.
Charles
United Kingdom, August  2023
7.6/10

My stay at the hotel was a real surprise. The room was spacious with good views, but unfortunately, it was small and didn't have any tea bags or coffee available. The service was a mix - some staff members were so friendly and helpful, but there was an incident of interviewing a potential employee in front of guests waiting for service, which felt unprofessional. The location was ideal for us despite the noise from the generators/fans, being very strategic and near downtown with easy access to attractions. Although the dining options had some flaws like running out of items, the variety was good and made for a comfortable stay.

Rooms
8.0
The room was spacious with good views but lacked tea and coffee.
Service
7.0
The staff was a mix of friendly and helpful but encountered some unprofessional behavior during an interview in front of guests waiting.
Location
8.0
The location was ideal for us, near downtown with strategic access to attractions despite noise from generators/fans.
Dining
7.0
The dining had its shortcomings like running out of items but provided a good variety overall.
Facilities
8.0
The facilities were satisfactory, offering necessary amenities for a comfortable stay.
strategic location
interview incident
Charlie
United Kingdom, May  2023
9.4/10

The hotel exceeded my expectations with its nice and clean rooms, comfy beds, and complimentary bathroom toiletries. The executive suite was a pleasant surprise, and the overall experience was great. The service was excellent, with helpful and respectful staff going above and beyond to assist me. The location was convenient, close to everything I needed, and the intimate settings added a cozy touch. The dining experience was extraordinary, and the facilities were top-notch.

Rooms
9.0
The rooms were warm, clean, and had efficient amenities like an ample amount of towels. The beds and pillows were super comfy, and the executive suite exceeded my expectations.
Service
9.0
The staff provided excellent service, they were really helpful and respectful. They even helped me out when I missed connecting flights, and went the extra mile to keep my kid entertained.
Location
10.0
The hotel's location was close to everything I needed, with lovely intimate settings that made me feel right at home. The proximity to shopping facilities and restaurants was a big plus, making my stay very convenient.
Dining
10.0
The dining experience was extraordinary, one of the best I've had. The variety of dishes, including the hot wok options, was exceptional and truly delightful.
Facilities
9.0
The hotel facilities were excellent, providing everything I needed for a comfortable and enjoyable stay.
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Rooms and Guests2 Guest, 1 Room